Identify each phase of the GIM Model that you are engaged in. Empathy: “Weddings can be hard because they’re an occasion to pause and reflect how your own romantic relationships are.”

“It’s never easy suddenly learning there’s a family member you didn’t know about.”

Positive Regard: “You were brave just to attend the family reunion, let alone to see your sister the next day.”

“That’s wonderful you decided to write to your uncle.”

Congruence: “I agree. Most people would not have been able to go back to work so soon after that happened.”

“You’re right. It does take a lot to approach someone you don’t even really know.”

Paraphrasing: “So it was because you were away from your family so long that you became sad?”

“I see. The time away contributed to your feelings of depression.”

Summarizing Phase: “Overall, it sounds like you’ve been experiencing symptoms of depression including alienation from you former sense of happiness, difficulty sleeping, and frequency of panic attacks.”

“Your depressions includes panic attacks, feelings of withdrawal, and difficulty sleeping.”

Clarifying Phase: “I need to understand how you felt before so I can compare it to your current state.”

“Please specify exactly how you felt before experiencing these symptoms of depression.”

Questioning Phase: “What might have happened while you were working overseas that caused you to feel this way?”

“Was there anything major that took place then that could have caused this?”

Give six verbatim examples of effective responding skills from Shulman’s 27 skills or Kirst-Ashman’s Micro skills.

Building relationships and rapport through empathy and compassion

“I understand how you felt when your stepson died. The loss of the loved one is one of the toughest things people go through in their lives. No matter how many times it happens—and it happens far too frequently—there’s no easy way of dealing with the feelings that accompany it.”

Identify strengths, proactive capacities, and resilience in parents

“It’s not easy raising a child all alone, especially in today’s economy. It may seem like much now, but simply being able to hold down a career as a secretary to provide for the basic necessities for Sarah is doing her a world of good. There are many adults unable to do this for themselves, yet alone for their children.”

Recap what was just said and clarify any points of confusion

“You told me that as far as you can tell, your son was on the right track until you moved to Orinda and he had to transfer to the Moraga school district. Other than a change in location, I’m not certain why such a local move would have affected Jonathan’s grades. Did you maybe notice anything else?”

Directive Questions

“I understand that it must have come as a shock to get the call from the police and to go to the station and learn Isaiah had been arrested while you were on your honeymoon. But if you can think about, was there anything the officers might have told you about his activities the night before that contradict this police report?”

Redirective Questions

“Actually, I already understand the part about you found Doreen on her own and she was already crying, What I need you to clarify is what exactly was the nature of...

You’ve made it clear that there seems to be something going on with your brother which is affecting your relationship with your father, although you’re not quite certain what that might be. Next time we’ll try to pinpoint that as well as address the issue with your sister’s dog that you mentioned.”
Provide a discussion of the strengths of the role-play. Then include the following:

a. Use verbatim examples to demonstrate your strengths.

b. What techniques did you use that were particularly helpful. Give examples.

There are several strengths associated with role-play. The first is that it is a viable means of enabling participants to encounter different scenarios. Thus, it gives them the opportunity to react to situations which they might not have encountered otherwise. Moreover, it does so in a comfortable environment in which not a lot is at stake, In this regard it is a simple training mechanism in which participants can hone their skills related to counseling and working with different patients. Other strengths associated with role-play is it enables participants to see both side of counseling and practitioner work. They can experience what it is like for patients to confide in others, and measure those responses accordingly.

Verbatim

Q: Hello, how are you feeling today?

A: I feel really anxious. I am not quite sure I know the reason why, but I feel very jumpy.

Q: Is there anything bothering you today?

A: I do not want to talk about it. I am not in the best mood, so don’t ask.

Q: How have things been going so far?

A: A lot better since I came in here. I hate coming here, and am only here because my mom made me come.

One of the techniques I used during role-play that was particularly helpful was to ask open-ended, leading questions. For example, I was able to get ‘patient’ to open up more by asking her what exactly she thought might be contributing to the symptoms she was feeling—which was anger. She responded well to this approach and used the time to express herself.

Verbatim

“Is there anything going on now that might be creating these symptoms?”

Another technique I used that was assistive during the role-play process was to repeat part of the patient’s answers back to her in the form of an interrogative. The role-playing patient used these sorts of questions to provide more details that were useful for my ability to identify the situation at hand. For instance, when she said that she was angry with her husband’s spending habits, I repeated this phrase and emphasized the word spending. She then discussed those habits in more detail.

Verbatim

“So it was actually the way he was spending your savings that angered you?”

Discuss what areas need improvement in the videotape.

a. What suggestions would you make for improvement? One of the fundamental areas of the videotape which require improvement is the empathetic responses. Empathy is one of the primary ways that practitioners can actually connect with clients and get the latter to open up to them. The more clients open up, the better chances practitioners have for helping them. The main suggestion that I would make to improve this aspect of working with clients is to utilize empathetic responses from the three different response levels.

b. Use verbatim examples…